Payments policy
We accept the following payment methods:
- American Express
- Apple Pay
- Diners Club
- Discover
- Google Pay
- Klarna
- Maestro
- Mastercard
- PayPal
- Shop Pay
- UnionPay
- Visa
All payments are processed securely through Shopify’s encrypted payment system. Payment must be completed in full before your order can be processed and shipped, because apparently parcels still refuse to travel on promises alone.
Payment Authorisation
When you place an order, your payment method will be authorised and charged for the full order amount, including any applicable taxes and shipping fees.
Your order is confirmed only after the payment has been successfully approved. If your payment is declined, please check your payment details or contact your bank or payment provider.
Klarna Payments
Where available, Klarna may allow you to pay immediately, pay later, or divide the cost into instalments. Available options depend on your location, eligibility and Klarna’s approval.
Klarna payments are subject to Klarna’s own terms, conditions and privacy policy. Any questions regarding payment schedules, declined applications or Klarna account issues should be directed to Klarna.
Digital Wallets
Apple Pay, Google Pay, PayPal and Shop Pay may be available depending on your device, browser, country and account settings.
When using a digital wallet, please ensure that your billing and shipping information is accurate before confirming your purchase.
Currency
All prices are displayed and charged in the currency shown at checkout.
If your payment account uses another currency, your bank or payment provider may apply currency conversion rates or additional transaction fees. We do not control or receive these fees.
Payment Security
We do not directly store your complete credit or debit card information. Payments are securely processed by Shopify and authorised third-party payment providers using industry-standard encryption and security measures.
Failed or Declined Payments
Payments may be declined for reasons including:
- Incorrect card or billing information
- Insufficient funds
- Bank security restrictions
- Expired cards
- Payment provider verification requirements
Please contact your bank or payment provider if you are unsure why a payment was declined.
Fraud Prevention
We reserve the right to review, delay or cancel an order where we reasonably suspect fraud, unauthorised payment activity or inaccurate customer information.
In some cases, we may request additional information to verify the payment or identity of the purchaser.
Refunds
Approved refunds will be returned to the original payment method used for the order.
Processing times depend on the payment provider and may take several business days after the refund has been issued. Further information is available in our Refund Policy.
Trade name: Huro Goods
Address: Unit L Stonebridge Court, Alfred Street South, Nottingham, England, NG3 2GY
Email: support@hurogoods.com
Phone: +447879308562
Opening Hours: Monday to Sunday - 9:00 AM to 6:00 PM